Privacy policy
Ra&Ra Medical OÜ · Registry code 16925289
1. General provisions
Ra&Ra Medical OÜ processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and Estonian law. This policy explains what data we collect, why we use it, how we store and protect it, and your rights. By using the website and registering for a course, users accept this policy.
2. Data collected
We may collect your first and last name, personal identification code, email address, phone number, company name and registry code, billing details, course registration information and technical website usage data. Data is collected through registration forms, email communication and website use.
3. Purposes
We use personal data to manage registrations, identify participants, issue certificates and invoices, send course information, communicate with customers, fulfil legal obligations and ensure website operation and security. We only process data necessary to provide the service.
4. Retention
We retain personal data only as long as needed to provide services, issue certificates, fulfil accounting obligations or resolve potential disputes. Accounting records are retained for the periods required by law.
5. Sharing
We do not sell or disclose personal data to third parties except where required by law, to partners necessary for service delivery (such as IT or accounting providers), or to payment providers when online payments are used. All partners must protect personal data.
6. Cookies
The website may use cookies for operation and usage statistics. Cookies help improve usability, analyse traffic and ensure the website works correctly. You may restrict cookies in your browser settings.
7. Security
We apply reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, destruction or loss.
8. Your rights
You may obtain information about processing, access your data, request correction of inaccurate data, request deletion where legally permitted, restrict processing, withdraw consent, and lodge a complaint with the Estonian Data Protection Inspectorate.
9. Contact
Ra&Ra Medical OÜ, registry code 16925289. For questions about personal data, email koolitus@raramedical.ee.
10. Changes
We may update this policy when necessary. The current version is published on our website.